Luxury jobs

As a Senior Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will be a role model to the team, and will support your Team Manager in operational duties. You will proactively reach out to your Clients in order to achieve individual and team goals. Be an Exceptional Client Advisor, and a Role Model for the Team Achieve individual and team objectives, be accountable for sales results and support the team in their sales Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships Develop the highest standards of Brand and product knowledge Perform as a team-player, participate in all activities contributing to the overall objectives of the store Respect Louis Vuitton Brand standards in terms of grooming and behavior Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team Assist Management in daily operations: floor management, stock operations, and opening / closing duties Support the Team / Store Manager in developing the team through mentoring and /or buddy system as well as the integration of new comers Demonstrate a thorough understanding of the company’s policies and provide support to other Client Advisors when needed Lead by example and work with the team to develop clients for all High End events, animations and virtual bridge appointments. Depending on specific store needs, additional responsibilities could include: Stock and store operations, visual merchandising, after-sales Champion a Product Category Be the store point of reference to the Country Merchandising team, providing them with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities…) THE LOUIS VUITTON PROMISE “Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to Louis Vuitton, you will leave feeling enriched!”

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail & On-Line Selling: Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends. Sub-Job Family Description - Sales Assistant: Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.